CHMOD problem

[Insula Dulcamara]

Hello,
My username is Insula Dulcamara, and fileden won't let me view or upload any files since 3 days ago. None of the files I have hosted show up on my site, only the errors, or won't open at all.
Is it normal ?

[zouzou9999]

I have the same problem here. Don't know why.
No it's not normal.

When I wanna look up my files it tells me "Unable to access user folder for ###. This is a temporary error due to maintenance work, if this problem persists, please contact us."

And when I wanna open the upload page it's written "Unable to access user folder for ###. This could be due to the userfiles folder not being CHMODed correctly."

I hope my files are not destroyed...

Oh, i just see on the forum : "The chmod error is a server related problem, and is normally resolved fairly quickly."

The first problem of CHMOD is dated of June 2006
& now the date is October 2009 !!!!
3 years and the problem is not resolved...

M'enfin...I will just wait a little.

[Puniksem]

All efforts are being made to resolve this issue as soon as possible, Fileden apologise to all users who are experiencing this and similar issues.

[rgiancas]

Unable to access user folder for rgiancas. This could be due to the userfiles folder not being CHMODed correctly.
PLEASE resolve the problem

useraccount: rgiancas

[Mintschi]

Dito!
I got the same two problems as shown above.
Useraccount = Mintschi

[Johnboy67]

Guess it's my turn now to have the CHMODed problem.. Please help. I have many pics linked to other sites as well as textures in a 3d-world which have all vanished. Thanks,
Johnboy67

[Puniksem]

A server issue has prevented a small number of users from accessing accounts and/or files.

[Celtobriga]

I have the same problem, with the same messages.

I created another account to upload files and my surprise is that it does not recognize any of the files and errors when upload those files.

What is going on with Fileden?

My accounts are>> Celtobriga and Infinda

[Puniksem]

Creating another account will not help as the issue is with the server and newer accounts.

[uplink]

Ditto for me. None of my files are showing up and I get the same messages.

account uplink75

[Chandelle]

How much longer is this problem gonna take? I'm about ready to re-upload all my files at another hosting site if this isn't corrected soon!

[Mortuis]

Same as everyone else. Account name is "Mortuis".

[coxzone]

... please repair, account name: "coxzone"

thank you

[Conspirador]

...please repair my account: conspirador

"Unable to access user folder for conspirador. This could be due to the userfiles folder not being CHMODed correctly. "

:(

My User is: http://www.fileden.com/conspirador :(

Thank u! :)

[1andy1]

"Unable to access user folder . This could be due to the userfiles folder not being CHMODed correctly. "



My User is: http://www.aborigengro.com/conspirador

[WSteward]

Please refer to:
http://forums.fileden.com/showthread.php?p=7571#post7571

[1andy1]

please repair....

same as everyone

no acces to my acount...aborigengro

[terangbulan]

I have the same problem with everyone. On top of this another problem accured, that is my flv downloader keep on a asking me to download 5 items from my fileden folder. Whenever i try to exit downloading, it keeps on repeating asking me to download. It never end until I quit the flv downloader. It is very embarassing. :o

Please help

[Puniksem]

Please Read Below Message

[Mortuis]

So if our files have been lost beyond recovery, what are our options?

Apparently we can't create a new account because the same problem will affect it, correct? (See post # 9 of this thread.)

And we can't delete our old account and re-activate it, and FileDen has basically given up on those of us so affected.

So - what - find another provider? Is that what we're being told? Sorry, but I'm not seeing any solutions here. Am I missing something?

[TheDonald]

Wew, I just read that full notice.. and if I get it correctly I should be unaffected (I signed up in January of 2007).

That's a lot of lost files though.. two months of 2009 and ...all of 2006, if I read it right.

So.. what.. a few weeks and you guys are back up?..

[TheDoctor]

IF YOUR FILES HAVE BEEN LOST
There is no chance of recovery,
please stop asking this same question!
I have been posting with fileden for a long time. since /2006/9/25/ and I have had a premium account since April 22, 2008. My login is ATPTheDoctor.
It seems that all of my files are inaccessible and I can't access my account in any way other than to look at my profile. I was about to update my credit card information when I noticed this trouble 3 days ago. I initially thought that may be the problem. But after reading the notice it seems to be FAR worse.
I find a monthly discount and upgrade of service to be of little use to me when I have to create 3 years of links over again. That is hundreds of files. Many weeks of work on my part.
enough venting...
I want to know the extent of the loss.
The only users that should be permanently affected by this issue are those of whom signed up in July 2009, January 2009 and 2006. Everyone else's data is perfectly safe and secure.
Since I cannot access any of my files and I do not fall into this area except for overlapping every single one of the above events, I assume that the above description is an inadequate representation of the loss of data. So despite what was a rather rude statement at the top to a paying customer I will ask publicly how much of my data is gone? Is it completely lost or are there holes in the data. Is there any way I can upload data and reestablish the links that i have created in the past? When will the recovery of data be complete? When will I be able to update and post on my account?

[DarkVenom]

Creating another account will not help as the issue is with the server and newer accounts.
that not right my acc is over ooooooo i say 4 or 5 years old and i am have the same problem

[traxcanfly]

I have activate my account on fileden this morning..and i have the same problem!!!Hope i will not wait 3 yaers like someone else i read heppens.
login:traxcanfly

[ukbill]

looksto me like this site is a waste of time this problem regardin files still aint fixed and no one can say wen it will be wat a way to run a site

[iblue]

Dear fileden
I have have the CHMODed problem...PLEASE HELP.I use fileden since 2006.
thank you very much
my ID: iblue

[Puniksem]

Dear fileden
I have have the CHMODed problem...PLEASE HELP.I use fileden since 2006.
thank you very much
my ID: iblue

This could be due to a number of issues all of which are not your fault, but most likely with the server, and the problems it's recently been having. Please keep reading the new posts to see when issues are resolved, I will report them as I receive updated news.

[osucollegebuckeye]

System Message






Unable to access user folder for osucollegebuckeye. This could be due to the userfiles folder not being CHMODed correctly.


I get this message when I click on the UPLOAD icon.

Username osucollegebuckeye (of course)

[Puniksem]

Sorry there still seems to be major issues with the servers, so unpredictable behaviour can be expected. there is as yet no estimated date when the work will be complete, I will attempt to keep users informed.

[gidel]

please help. I always get this error. "Unable to access user folder for gidel. This could be due to the userfiles folder not being CHMODed correctly."

I cant upload my files here. How can i fix this error. HELP

[Puniksem]

Thank you for reporting it, it will be looked into as soon as possible...

[Karinleta]

Unable to access user folder for Karinleta. This is a temporary error due to maintenance work, if this problem persists.

Pls help me to solve this problem, thanks.

[customkramer]

It would appear that there are a lot of people with this same issue. I wish something could be done about it. I have been on Fileden for at least 2 years and all of the sudden my mp3 player quit working. Now we all have this mess to deal with.:mad:

[gregfromdaburg]

It would appear that there are a lot of people with this same issue. I wish something could be done about it. I have been on Fileden for at least 2 years and all of the sudden my mp3 player quit working. Now we all have this mess to deal with.:mad:
I am getting the CHMODed problem and the error message said it was due to maint. It has been two weeks. I haven't been able to access any of my files.

[Puniksem]

Do you know your registration date? post it here with your username, if your account is not within the affected date-sets it's likely you are receiving this message:

"Unable to access user folder for {username}. This is a temporary error due to maintenance work, if this problem persists, please contact us"

It may just be a case of resetting the maintenance switch.

[seagal]

well seems like the major part of members being free or paying are affected.


so when the harm already seems to be done: why dont start the FD fresh: so format all those things and start from scratch


reparing is most of the times a temp way to be able to perform again, but in the future these things will most likely repaet itself.



see it like a pc being repaired over and over again: time to buy a brand new pc and go on.
same thing with peoples relations: burn ur bridges and start ovr fresh with a new partner.

cuase going to marriage consultance only costs you alot in the end: and usually it aint wordt: what is once broken, will likely break again.


get new servers and restart ur service thats the only thing i can recommend for now.


when windows installaition is crapped, u can reinstall and try to get it to work: in the end you end op with a clean fresh windows install.


hope i have given enuff examples.


seagal

[seagal]

Do you know your registration date? post it here with your username, if your account is not within the affected date-sets it's likely you are receiving this message:

"Unable to access user folder for {username}. This is a temporary error due to maintenance work, if this problem persists, please contact us"

It may just be a case of resetting the maintenance switch.


nope it is not always true mine = a goner and i still keep getting the same:


"Unable to access user folder for {username}. This is a temporary error due to maintenance work, if this problem persists, please contact us"



so that doesnt count for all problems, and as someone already said: you cant register new accounts.

so we just wait till its 2010 and the 2006/2009 bug is gone?


seagal

[TheDonald]

I'm getting this:

"Unable to access user folder for TheDonald. This is a temporary error due to maintenance work, if this problem persists, please contact us"

I'm not within the affected dates, registered January 15, 2007 and I also know my files are still there (I'm able to access ONE of the mp3s on the server somehow).

You said to post if you're getting that error, so I post.

[gant]

I have as many other friends the same problem. Its now about 2 weeks

When opening files :
Unable to access user folder for gant0709. This is a temporary error due to maintenance work, if this problem persists, please contact us.

When i try to upload files :
Unable to access user folder for gant0709. This could be due to the userfiles folder not being CHMODed correctly.

[gant]

I have as many other friends the same problem. Its now about 2 weeks

When opening files :
Unable to access user folder for gant0709. This is a temporary error due to maintenance work, if this problem persists, please contact us.

When i try to upload files :
Unable to access user folder for gant0709. This could be due to the userfiles folder not being CHMODed correctly.


My username is gant0709 and the first activation was on March 3, 2007.
Thanks

[Puniksem]

This problem on your account should clear soon, let us know again if it doesn't

[seagal]

This problem on your account should clear soon, let us know again if it doesn't


question:


i just tried to login my newly created account seagal64: it still shows the chmod story


BUT.... the funny part comes now: my old account seagal from 2006/8
shows up with the default settings but indeed with no files


is it save to start using that old account again(and upload files) and let the newly created account expire?

or should i wait anothr month or 3 before i do anything?

well i guess i start trying to upload some files and just see what will happen.


since the new account seagal64 wont work , can you delet it for me? or should i just let it expire ?

[Puniksem]

Yes the l'd account should be ok to use, i've tested mine and all seems to function, even with a few improvements too.

[TwilightDuo]

I am having similar troubles with my folder. I have not been able to access my folder as of recently, and for some reason, I cannot upload any files. Both the upload and the file screens instead show up with this message:

"System Message






Unable to access user folder for TwilightDuo. This could be due to the userfiles folder not being CHMODed correctly."

If I can get some help with this issue it would be appreciated.

[Puniksem]

Please read the Fileden usage tips (http://forums.fileden.com/announcement.php?f=8) below, it explains all about the CHMOD declaration.

[TheDonald]

Everything should be ok now?

Mine isn't.



System Message


Unable to access user folder for TheDonald. This is a temporary error due to maintenance work, if this problem persists, please contact us.


Still getting that :).

Not complaining. Just stating.

[bigdog024]

I'm getting the same thing too and have been for a while. Clearly not a maintenance issue.

[Puniksem]

I'm getting the same thing too and have been for a while. Clearly not a maintenance issue.

Same problem as who? what, and what is your fileden username bigdog024 (http://forums.fileden.com/member.php?u=9181)?
or is it different? details please so you can receive proper support.

[Diovix]

Okay, back after a week of letting this frustration go for a bit. Now coming back again I see the problem is still persisting for me, but others have had their old accounts restored.

Should I be restored by now, or is it a one at a time file fix and I just have to wait until my turn?

Diovix (Its my account name too)

[bigdog024]

Same problem as who? what, and what is your fileden username bigdog024 (http://forums.fileden.com/member.php?u=9181)?
or is it different? details please so you can receive proper support.


I am getting the CHMOD error and have been for at least a couple of months. Yes, this is also my account name.

[sashaandaigul]

Same problem here. Not CHMODed something. My login is sashaandaigul. Thanks.

[Diovix]

Okay, back after a week of letting this frustration go for a bit. Now coming back again I see the problem is still persisting for me, but others have had their old accounts restored.

Should I be restored by now, or is it a one at a time file fix and I just have to wait until my turn?

Diovix (Its my account name too)

Okay, now I see my account is unlocked, however all my files appear to be missing. You said many many times previously, that accounts started in 2006, and a few months worth started in 2009 were destroyed, however my account was started in mid to late 2007 so when can I expect my files to be moved too? I have well over 200 files uploaded here...

[FD-Staff]

Okay, now I see my account is unlocked, however all my files appear to be missing. You said many many times previously, that accounts started in 2006, and a few months worth started in 2009 were destroyed, however my account was started in mid to late 2007 so when can I expect my files to be moved too? I have well over 200 files uploaded here...

Your registration date specifically was January 28th, 2007. I am looking into the specifics of your account. Please feel free to PM me.

[FD-Staff]

Okay, now I see my account is unlocked, however all my files appear to be missing. You said many many times previously, that accounts started in 2006, and a few months worth started in 2009 were destroyed, however my account was started in mid to late 2007 so when can I expect my files to be moved too? I have well over 200 files uploaded here...


Diovix,

Your files are in the process of restoration right now and should be available within the next few hours.

Thank you!

[ukbill]

same here user name is ukbill been the same since i joined about 2weeks ago,is there anyone here to sort this problem or is this just a dead site

[louxor]

can you help me ?

Unable to access user folder for louxor. This is a temporary error due to maintenance work, if this problem persists, please contact us.

[Puniksem]

Thank you for informing us, we will look into it as soon as possible.

[TheDonald]

Diovix,

Your files are in the process of restoration right now and should be available within the next few hours.

Thank you!
Is this true of me also? I just logged into my account TheDonald and it no longer shows the chmod stuff or any error message, but all my things do indeed appear to be missing :D.

I'm left to assume this means my files are also being restored.. but just asking, to be sure.

[Puniksem]

Yes it's likely you will have to reload all your files. Sorry!

[TheDonald]

Yes it's likely you will have to reload all your files. Sorry!
But you spent all that time saying only 2006 and a couple months in 2009 were wiped away...

My account was not registered during either time.

...

I think.. I just lost my patience with the situation -_-.

[TheDonald]

Diovix,

Your files are in the process of restoration right now and should be available within the next few hours.

Thank you!

But.. he (Puniksem) just said they were all gone. :S Which is it?!..

[FD-Staff]

But.. he (Puniksem) just said they were all gone. :S Which is it?!..


The answer is..... RESTORED, please login and check your files ;)

[TheDonald]

The answer is..... RESTORED, please login and check your files ;)
Weee ^_^ stuff works again.

.__. and I lied.. I didn't lose my patience.. I'm abnormally tolerent of adverse circumstances.

You should chain Puniksem up until this is over, though xD. The canswers are misleading and needlessly disconcerting. (I kid about the former, but the later is quite true. It is a little disconcerting when your responses are not coordinated and in agreement as to the situation.

Surely you can agree..)

[gant]

This problem on your account should clear soon, let us know again if it doesn't


I have after 9 days, the same problem, account : gant0709,
day of first activation 3.3.2007

[gant]

I have after 9 days, the same problem, account : gant0709,
day of first activation 3.3.2007

What a surprise!! Files and uploads open fine.
Thank you very much.

[frozenfish]

The answer is..... RESTORED, please login and check your files ;)
please forgot my english,no lo escribo muy bien(i can't write it very well):D but i stil having problems whit that can you help me? please!!!!!!!!!
"Unable to access user folder for frozenfish. This could be due to the userfiles folder not being CHMODed correctly" :confused: :confused:

[TuckerMax]

I am having the exact same problem as Frozenfish
Unable to access user folder for MaryFTucker. This could be due to the userfiles folder not being CHMODed correctly

What do I have to do to fix this? I had a background image on my Dogster group and now it is gone. It was working successfully. Please help!:(

My account is:
http://www.fileden.com/MaryFTucker

[pianoladynancy]

I'm also getting the error "Unable to access user folder for ###. This could be due to the userfiles folder not being CHMODed correctly." I cannot see my files, or upload.

[harmonicshadow]

I've been getting the same error message as everyone else for at least a month now.

User name is harmonicshadow. I don't know my registration date. Where would that information be found?

[TuckerMax]

I've been getting the same error message as everyone else for at least a month now.

User name is harmonicshadow. I don't know my registration date. Where would that information be found?

See this thread:
http://forums.fileden.com/showthread.php?t=1080&page=25

[klegge]

Same problem, for 24h now:


"Unable to access user folder for klegge. This could be due to the userfiles folder not being CHMODed correctly."

Please help!!!